Privacy policy

Privacy Policy Summary

· We value your privacy.

· We will email you to confirm order details or notify you that your order has been sent or updated.

· We may contact you by phone phone to confirm any order details to ensure your order gets processed as quickly as possible.

Privacy Policy

This privacy policy sets out how Golden Charm uses and protects any information that you give Golden Charm when you use this website.

Golden Charm is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. /p>

What we collect

We may collect the following information:

· Contact information including email address

· Other information relevant to customer surveys and/or offers

On occasion, and only for our own administrative functions, your personal data may be processed outside of the EEA by our third party contractors.  By registering an account with us, contacting us by email, our contact form, or through live support, or by placing an order with us, you consent to the transfer of your personal data outside of the EEA where it may be processed on servers outside of the EEA, and by our third party contractors.

What we do with the information we gather

We require this information to process your order and provide you with a better service, and in particular for the following reasons:

· To process your order

· To contact you in regards any queries we have or you may of noted on the order

· To comply with legal requirements

· To keep you up to date with out latest news

Security

We are committed to ensuring that your information is secure. Our website is SSL Protected, you will see the padlock indicating the transaction is secure on all checkout pages.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more information on the cookies we use on this site please see our cookies page

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information

· Emails keeping you update to date with our latest offers will always contain an unsubscribe link

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.